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FAQ

Questions agents actually ask.

Booking, drone rules, floor plans, delivery, property pages and pricing. If your question isn't here, call (203) 788-6832 or send us a message.

Booking

How do I schedule a shoot?

Everything is booked online. Choose your package and the square-footage tier the property falls into, pick a time, and you're done — no quote request or phone tag. If you'd rather talk it through, call us and we'll set it up for you.

How far in advance should I book?

A few days' notice is comfortable and gives you the widest choice of times. Shorter notice is often possible, especially inside Fresno and Clovis — ask and we'll tell you honestly what's available.

Who can book a shoot?

Anyone marketing a property: listing agents, teams, brokerages, builders, property managers, commercial owners and owners selling on their own. You don't need a real estate licence.

What should be done before we arrive?

Photograph-ready is best: lights working, blinds open, counters and floors clear, cars off the driveway, bins out of shot. We photograph the home as it is on the day.

Services

Do you provide drone photography?

Yes. Aerial photos are included in every residential package and are flown by FAA licensed and insured remote pilots. Drone video and standalone acreage coverage are also available.

Do you offer floor plans?

Yes. A schematic floor plan is included with all residential interior photoshoots, and an interactive floor plan is included in Essentials Plus, Premium and Elite.

Do you provide virtual staging?

Yes. Vacant rooms can be digitally furnished, priced per photo with a discounted bulk option. Virtual staging is a marketing illustration — the room itself is unchanged, and you always get the original photo too.

Can services be bundled into one visit?

Yes, and that's how most agents book. Photos, aerials, floor plan, 3D tour and video are all captured in a single appointment.

Do you photograph commercial property and rentals?

Yes. There are dedicated options for commercial interior/exterior sets, commercial site aerials, commercial floor plans and property management or rental photo sets.

Delivery

How are my images delivered?

Everything arrives through an online delivery page for the property, where you can download the photos, floor plan and video, and grab the branded or unbranded versions you need.

How quickly will I get my media?

Quick turnaround is what agents mention most often in our reviews. Exact timing depends on the package and the size of the home, and we confirm it with you when you book.

Do I get branded and unbranded versions?

Yes. Branded assets carry your headshot and contact details for social and email; unbranded versions are there for MLS use.

Drone

Are you FAA licensed and insured?

Yes. All drone work is flown by a certified remote pilot operating under FAA Part 107 rules, and we carry insurance.

Can you fly a drone at every property?

Almost always. Controlled airspace near airports needs authorisation, which we arrange ahead of the shoot, and weather occasionally moves a flight. If we can't fly, we'll tell you before the appointment rather than after.

Do you shoot large acreage and land?

Yes. Acreage drone coverage is available as a standalone service, with roughly a dozen aerial photos of the parcel.

Property websites & marketing

Does every shoot include a property page?

Yes. Every listing we photograph gets its own web page with the full gallery, property details and the listing agent's contact information — one link you can share anywhere.

Can the property page include a flyer and floor plan?

Yes. Printable flyers and floor plans can sit on the property page alongside the photos, plus automatic links to local school and area information.

What's in the marketing kit?

A slideshow video, social media tiles and reels, and a printable flyer branded with your details. It's included in Elite and available as a low-cost option on the other packages.

Pricing & coverage

How is pricing worked out?

By package and by the square footage of the home. Pick the package, pick the tier, and that's the price. Homes over 4,000 sq ft are quoted individually.

Do you charge a travel fee?

A travel fee applies to properties outside the standard serviceable area, and it's confirmed when you book rather than added afterwards.

Which areas do you cover?

Fresno, Clovis, Madera, Visalia and Hanford, plus the wider Central Valley and foothills — Sanger, Reedley, Selma, Kingsburg, Dinuba, Kerman, Friant, Coarsegold, Tollhouse and Shaver Lake among them.

Still need an answer?

Call (203) 788-6832 or send a message and we'll reply with specifics for your property.